FAQs.

The leaderboard positions are calculated using the Good and Kind points system. Each act has been allocated a number of points. The more points you build, the higher you will climb on the leadership board. Please note: your points will only be allocated to your account when you have completed the act. 

We ask the people who complete Good and Kind acts how they feel before and after completing the acts. Our researchers use the data to produce an average rating of happiness for each act. On our impact page, we show you how many people tell us they feel happier and more satisfied after completing Good and Kind acts. 

We have a team of researchers looking at the cost benefit of completing the acts that feature on this site. They look at social impact measures and social return data.

Not all acts have a cost attached to them because not all acts have a financial return or benefit. For example, we don't know the cost benefit of allowing a driver out of a junction, or the impact financially of saying please or thank you. However we do know that these acts make people happier and surely that is priceless. 

Please email, write to us or call us (jump across to the contact page) and our content manager will be in touch. You can also submit your story via our online form that appears on our stories page. If you want to get your story out quickly, like now, send a message to us via Facebook or Instagram or write a personal post and include the hashtag #goodandkind (make sure it is public or we won't see it!)

Yes! You can set up a 'team' in your personal account and invite people to join your team. When members of your team complete Good and Kind acts, the team will build points and you could feature on the team leaderboard. 

As many as you like! Just completing one is better than none. but if you are super competitive you might want to sign yourself up for the 100 challenge. This is a personal goal to do 100 acts in 12 months.